“That Meeting Probably Should Have Been An Email,” Fusion Connect Study Reveals


ATLANTE, April 7, 2022 /PRNewswire/ — While online or in-person meetings are important for some purposes, many meetings seem unnecessary. Nearly three-quarters (74%) of office workers say most work meetings can easily be addressed via email or a collaborative tool, according to a recent online survey conducted by The Harris Poll on behalf of Fusion Connect among 800 office workers.

Fusion Connect, a leading provider of managed security and collaboration services, commissioned the survey to determine how, after nearly two years of working remotely, workers really perceive today’s work environments and tomorrow.

“As companies return to the office this month and kick off what will be an ever-growing hybrid work environment, they need to know what really makes their teams productive and happy,” said george schoenstein, Senior Vice President of Marketing and Communications at Fusion Connect. “The office is a much different place now than it was two years ago. Employees working remotely want to be in touch with their counterparts in the office, but they also want to use the same asynchronous collaboration tools that made them successful during the pandemic.”

Here are some key findings from the survey:

  • Workers juggle multiple communication channels. More than 4 in 5 office workers (84%) use at least two communication channels for work, with 18% saying they use five or more.
  • Not all hybrid workers work from home. While 88% of hybrid office workers report working regularly from home, many report working regularly from a flexible/shared workspace (20%) or coffee shop (16%).
  • The use of personal devices is more common among hybrid workers. Half of office workers (50%) say they use a personal device for work. Hybrid workers are much more likely than non-hybrid workers to report this (61% vs. 46%).
  • Hybrid workers feel like they work longer hours. About a third of hybrid workers (34%) believe they work longer hours than their non-hybrid peers doing the same job.
  • Virtual collaboration technical issues are hampering the productivity of some. Nearly a third of office workers (31%) say dealing with technology issues related to collaborating with others has negatively impacted their productivity. Fully remote (39%) and hybrid (38%) workers are significantly more likely to report a negative impact on productivity than 100% onsite workers (23%).

“Understanding where your people work and the tools that make them resilient, secure, and productive are critical,” Schoenstein said. “Companies must provide all workers, especially those working remotely, with a set of collaborative tools that work on any device, including personal devices, that are agile and secure enough to protect critical information. of the company against cyberattacks.”

Survey Method: The survey was conducted online in the United States by The Harris Poll on behalf of Fusion Connect of February 17 to 22, 2022 among 800 US office workers ages 18 and older. The survey is not based on a random sample and therefore no estimate of the theoretical sampling error can be calculated. For the full survey methodology, including weighting variables and subgroup sample sizes, please contact Ruzanna Tantushyan at [email protected]

To find other insights from the survey and for more information, see Fusion Connect’s blog post: https://www.fusionconnect.com/blog/that-meeting-should-have-been-an-email

About FusionConnect
Fusion Connect manages, orchestrates and secures the critical technology infrastructure that enables the connected enterprise. We tailor our highly available and secure cloud-based communication, collaboration, security and networking platforms to meet the unique needs of our mid-market and enterprise customers. Our AI-based management systems, along with our highly trained technicians, dynamically ensure world-class application performance in all conditions. For more information, visit fusionconnect.com or call us at +1-866-829-4318.

Press contacts:
Ruzanna Tantushyan
Corporate Communications Director
Fusion Connect
[email protected]

SOURCE Fusion Connect


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